Great bike shop, great service, reasonable prices. Always super straight up with me. (If they ever seem surly, I assure you, they're not being rude. Just straight with you--no reason to waste your time beating around the bush.) I ride a lot and do all the basic work on my bike, so when I come in it's usually something ugly, and they always manage to straighten it out and never overcharge. I lost a gasket and couldn't get the headset back together. He identified the name of the obscure piece of hardware, and looked around the shop for 30 minutes so I didn't have to buy one. (I called around--no one had it, so it really bailed me out.) Once I rode a bike until the bottom bracket literally cracked and fell apart. They worked for 40 minutes with all the tools in the shop, including a chisel, trying to free the hardware and never could. Didn't charge me a dime despite the labor. Seriously, these guys are great.